Privacy Policy

CharleyBarley — Last updated: July 12, 2026

SSRS Labs LLC ("SSRS Labs," "we," "us," or "our") built CharleyBarley (the "App") to help you track and manage your pets' health and care. This Privacy Policy explains what information the App collects, how it's used, and the choices you have.

1. Information We Collect

1.1 Pet Health & Care Information

The core purpose of CharleyBarley is to let you record information about your pets, which may include:

• Pet profile details (name, species, breed, birthdate, weight, photos)
• Health records (vaccinations, medications, vet visits, symptoms, conditions)
• Care logs (feeding, exercise, grooming, notes you choose to add)

This information is entered by you and is stored on your device. If you enable cloud sync (see 1.3), it will also be stored on our servers so it can be backed up and synced across your devices.

1.2 Account Information (Planned Feature)

CharleyBarley does not currently require an account. We plan to introduce optional or required account creation in a future update to support features like cloud sync across devices. When this launches, account creation will collect:

• Email address
• Password (stored in encrypted/hashed form, never in plain text)

We will update this Privacy Policy and notify users in the App before this feature becomes active.

1.3 Cloud Sync Data

Cloud backup & sync is an optional feature available to signed-in Charley Barley Plus subscribers. When you turn it on, the pet data you have entered — profiles, routines and medications, health and vaccination records, weight history, care history, memories, and any documents and photos you have attached — is transmitted to and stored on our servers (hosted by Supabase) so it stays available across your devices and is recovered if you lose or replace your device. Cloud sync is tied to your account. Device-only preferences (such as notification settings and appearance) are not synced.

Your synced data is encrypted in transit (TLS) and at rest. It is not end-to-end encrypted: our servers can read your rows so that current and future account features (such as household sharing) can function. The App remains fully usable with cloud sync turned off, in which case your data stays only on your device.

1.4 Analytics & Crash Data

We use third-party analytics and crash-reporting tools to understand how the App is used and to identify and fix bugs. This may include:

• Device information (device type, operating system version)
• App usage events (screens viewed, features used, session length)
• Crash logs and diagnostic data

This data is generally not tied to your name or email and is used in aggregate to improve the App's stability and functionality.

1.5 Information We Do Not Collect

• We do not currently display or serve advertising in the App, and we have no plans to do so.
• We do not sell your personal information or your pets' information to third parties.

2. How We Use Information

• To provide and operate the App's core pet health and care tracking features
• To enable cloud sync and account access once those features are available
• To diagnose crashes, fix bugs, and improve performance
• To understand aggregate usage patterns and guide future development
• To communicate with you about your account or important App updates (e.g., to an email address you provide once accounts are available)

3. Third-Party Service Providers

We rely on third-party service providers to help operate the App, including:

These providers process data on our behalf and are contractually restricted from using it for their own purposes. We do not permit these providers to use your data for advertising.

4. Data Storage & Security

Data entered in CharleyBarley is stored locally on your device by default. Where cloud sync is enabled, data is transmitted using industry-standard encryption (TLS) and stored encrypted at rest on secure servers; it is not end-to-end encrypted (see Section 1.3). No method of electronic storage or transmission is 100% secure, but we take reasonable technical and organizational measures to protect your information. You can delete your cloud copy at any time from Settings → Cloud backup & sync, which removes your synced rows and files from our servers while leaving the data on your device intact.

5. Data Retention

Locally stored data remains on your device until you delete it or uninstall the App. If you use cloud sync, data is retained on our servers until you delete it or delete your account, except where we are required to retain it for legal or security purposes.

6. Your Choices & Rights

• Access & deletion: You can view, edit, or delete pet records directly in the App at any time.
• Account deletion (once available): You will be able to request deletion of your account and associated cloud data.
• Analytics opt-out: Where supported by your device platform, you can limit analytics/tracking through your device's privacy settings.

Depending on your location, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected].

7. Children's Privacy

CharleyBarley is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time, particularly as new features like account login and cloud sync are introduced. We will update the "Last updated" date above and, for material changes, provide notice within the App.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

SSRS Labs LLC
Email: [email protected]